[Resolved]  Myntra.com — got different product than what i ordered

Address:Hyderabad

Myntra sent me totally different pair of boots. They showed a different picture online and sent me crass, cheap-quality, fake boots! Now they're refusing to take them back saying they are used, don't pass their quality check etc. However, i returned the boots within one day as i got them. I have never felt so cheated as a customer. Please help me and take action. (Attaching pictures of the boots that i got and the image shown on website).

The reference order is[protected]-5097803.
Date of order: 17th september 2020.
Order details: carlton london women boots
Mrp: rs. 7995
+2 photos
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Oct 1, 2020
Complaint marked as Resolved 
My issue has NOT been resolved. Myntra cheated me and they are not resolving my complaint
Myntra.com customer support has been notified about the posted complaint.
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Comments

I received a totally different jeans than what I ordered. It looks different online and when I opened it the product is different. So I initiated return for the product very same day as I received it. Next day the delivery boy came and told me that this product doesn’t match and you need approval for this product to be returned. And they put the return on hold. Please help and take some action asap.

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