Myntra.com — got poor quality of shirt

Address:	Bangalore, Karnataka
Website:	myntra.com

I ordered a white style benetton shirt order number[protected]-7869901 and i got a poor quality of shirt which seemed like it was already used. I had requested the return request the day i received the shirt but when the pick up arrived to collect the shirt he said that the shirt is dirty. I said to him that i received the dirty shirt that is why i returning it but he denied to collect the shirt.
This type of mistake is not forgivable in which substandard quality of product is delivered to the consumers. If defected product are delivered then company should be ready to take the product back and refund the money.