Myntra.com — Hdfc cashback in myntra not received

Hi cc team,

I made a purchase in myntra and i was promised 15% cashback on hdfc card. My initial order amount is rs. 2, 728.47 and i returned one product which is rs. 692.68. So, my final order amount after return is rs. 2, 035.79. To avail the cashback, one must have minimum rs.2000 in their order. As i didn't get my cashback, i called myntra customer care. Myntra told me that i am not eligible for cashback as i returned the product. As i have paid more than rs.2000 (Excluding the return), please answer me if i am eligible for the cashback or not?

Myntra: please do not cheat your customer with unfair hidden terms & conditions.

Order no.:[protected]
Order placed: saturday, january 02, 2016
Total amount: rs. 2, 728.47
Returned amount: rs. 692.68

Regards,
N