[Resolved] Myntra.com — hrx navy sneaker shoes

[Resolved] Myntra.com — hrx navy sneaker shoes

K kamesh0201 from Mumbai, Maharashtra

I've ordered a pair of shoes on 8th nov 2019 in myntra.com but i forgot to apply my myntra credits so i cancelled it. Next time so i can apply and i did the payment through google pay upi. As i did my payment through gpay upi the refund should've reflected to my account instantly or the maximum timeline is 48 hrs. Today its been more than a week i haven't got the refund yet. As i had conversation with their executives they are saying that your refund has successfully processed by our end and sent me a reference no. Of the transaction told me to contact with your bank customer support. When i called the bank support team and told them to validate the refund if it is pending at that time they said we can't do anything on this issue as the refund is from 3rd party source and when i talked to myntra executives they are not responding properly. This my myntra order id :[protected] 4986501 Reference no. :[protected] Was this information helpful? No (0) Yes (0)
Nov 19, 2019 Complaint marked as Resolved The company hasn't taken any step regarding this. When i called them they just told me that your refund has successfully processed from our end and they sent me a reference no. to do further enquiry regarding this transaction. The company executives told me to contact with my bank support team. And the SBI support team is denying to do equiry of this transaction . They are saying that transaction from third party we can't do anything as this is against our policy. Noone is helping me out from both side. I just helpless They never called me from their side . Their email address is [email protected] Myntra.com customer support has been notified about the posted complaint.
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