Myntra.com — i'am complaining about the empty box which i received without the product inside

Website:

Myntra.com

This is to bring to ur notice about the empty box that i received without the product inside. The ordered item was a revlon lipstick worth 494.42 inr delivered on 28th sept 18. Though the outer plastic wrapper was not tempered, the cardboard box inside it was open without any paper wrapper stuck to it and with no product inside. After registering several compaints to the myntra escalation team i still have not received a satisfactory answer.

The myntra team says they cannot help me in this regard which is the least expected professional answer from such a famous and reliable e-commerce giant. Instead the company should have done a thorough investigation as this may again happen to other customers and eventually impact the company repo.

Sir/madam, just to justify that i am not not faking it, i have been shopping with myntra for almost 4 years from now. You can check the records, i have ordered products that were worth much more amount. The incident that has happened is actually wrong and i would not keep quiet until and unless an appropriate action is taken from your side. This is obviously not about the cost of the product but about the trust and justified action.