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Myntra.com — item not delivered but got a message says it's delivered

I ordered a navy blue jeans on 27th may 2019. On 30th may i got a message saying that the item was delivered, but the item was not yet delivered to the given address. I called mantra customer care and he says he raised a complaint and i only get notified in 8th june and i wanted the product before 5th june. I want refund because i ordered the item for a function and it is over now. So i want refund. Please help me with this.

Complaint Status


[Jun 02, 2019] Myntra.com customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    8%
    Complaints
    5796
    Pending
    0
    Resolved
    485
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068