[Resolved]  Myntra.com — money deducted but order not placed

Address:

Kolkata, West Bengal, 700072

Was trying to place an order with myntra.com through their app on 24th february 2018 and i was making the payment rs 1749.72 through airtel money wallet ([protected]). Due to some problem i dont know why but money got debited from my account but no order was placed with myntra. Myntra denies having received the money but my payment has been made. Haven't received any confirmation of refund from myntra side even though i keep calling their customer care. This is totally disgusting... I called them 5-6 times.. When i placed order there was an offer 150rs cashback from myntra if i make payment through airtel app.. I got my cashback as per offer.. I have attached screenshot of payment and cashback details.. This is the worst experience in myntra