Myntra.com — no one came to pick up return item and the request get declined

Address:Raigad, Maharashtra, 410209

Hi, my return request is [protected].
I ordered a top that was too small to fit and therefore place a return request. I received a message saying it will be picked up but by eod i receive another message saying i have the rescheduled the request, although i wasn't even contacted.
This happened 4-5 times and finally the return request got declined from your end. I called the agent many times, he picked up only once saying he'll come and pick it up tomorrow but never came.
This is a very bad customer service, i had to place another return request, let's see if anyone comes to pick up this time or not.
Was this information helpful?
No (0)
Yes (1)
Myntra.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Myntra.com — no one came to pick up return item and the request get declined


Hi, my return request is cancelled by you guys.
I ordered a shoe that was too large to fit and therefore place a return request. I received a message saying it will be picked up but by rider i receive another message saying i have the rescheduled the request, although i wasn't even contacted.
This happened 4-5 times and finally the return request got declined from your end. I called the agent many times, he picked up only once saying he'll come and pick it up tomorrow but never came. I dont want this product and i want my refund . Order no[protected]
This is a very bad customer service, i let's see if anyone comes to pick up or not. I called the pickup guy he first said that he we come later. That was yesterday today also i called he said he will come. And at last i called he didnt even attend the call. And also note that he never called me. Every i was the one who called. He called me once or twice after i called for telling me that he will come later. Thatsall and he never came.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Myntra.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    9792
    Pending
    0
    Resolved
    805
    Myntra.com Phone
    +91 80 4354 1999
    Myntra.com Address
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    View all Myntra.com contact information