[Resolved] Myntra.com — non delivery of product | |||||
On 15th feb i ordered a trolley through myntra app and they are sending it through gati hazmat courier... I will be tracking my product in gati website daily with docket num[protected], and i found that destination location given is incorrect.. Its given as guwahati but it should b dhubri... Daily i am getting message that it is undelivered due to mismatch of pincode whereas my address, pincode and phone num is completely correct and moreover an i am not getting any calls from the delivery boy only..., they are not delivering the product on the correct location... I called them several times but no use... Dey r telling me to wait... They are doing this wantedly i am damn sure... They are wantedly not sending the parcel from guwahati to dhubri (Which is 6 hours journey by bus) dont know the reason behind it... But seriously its a big headache... Kindly resolve this issue and contact gati company to do d needful... Gati people is updating false status daily and not delivering my product. Even today also they updated status as undelivered.. We tried to contact through phone but they are bluffing us, adddress is incorrect kind of silly reasons. We have ordered many packages online and never ever our address or pin was an issue for any of the courier service team. I am afraid these people might have mishandled the package, kindly resolve this issue and get the parcel delivered in dhubri at the earliest. Was this information helpful? | |||||
Feb 28, 2019 Complaint marked as Resolved Myntra.com customer support has been notified about the posted complaint. | |||||
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But only 1 product in the pack had arrived and written that its pack of 2. Return people refused to take it since its written pack of 2 and i have only 1. Please do the needful.
Product name-HERE & NOW Women Pack of 2 Round Neck cropped T-shirts