[Resolved]  Myntra.com — non refund of money

Address:	New Delhi, Delhi, 110008
Website:	Myntra.com

Sir, i had ordered a crocs and t-shirt from myntra on 10/8/18 but cancelled it. I called up the myntra executive about the refund for which they told me to wait for 10 days as they have already initiated the refund. On 20/8/18, when i called up another myntra executive telling that it's already 10 days and the money hasn't been refunded yet. To my surprise, he told me that they didn't get the money. However, another executive tells me that that they have refunded the money on 14/8/18 and provided me with a reference no. The reference no they provided is invalid. I called up the myntra customer care and they told me to contact the sbi helpline no. As they will help me out but when i contacted the sbi helpline no., they told me if the money has once reach the merchandise, it is their part to do the needful. I am getting stuck between both the helpline no. Without any avail. Kindly help me with the refund process. The attachments has been provided below.