Myntra.com — non refund of money to the source front which payment is made

Address:Myntra Pvt.Ltd., ARK Tech park, Krishna redddy industrial area, 7th mile, Kudlu Gate, Bengaluru, 560068 Karnataka

I placed an order of big fox men brown loafers for rs 649.00. As i found the product did not fit me, i immediately placed return order (13/3/2020). The item was picked up from me on 14/3/2020. On 15 the march, myntra send me a mail stating “ the amount will be reserved back to the same source account based on the payment mode selected at the time of payment (Bank account). Since the amount was credited to my account, i sent an email again. I was replied that we have initiated the refund of the mentioned production 15th march 2020. On 28/3/2020, on further enquiry, i was given a return id. No. [protected] to place query in this matter. I was again provided with a reference no. In[protected] to quote for further enquiry. When send a mail again on 1/4/2020, to know why the amount is not yet credited to my account, on i got a reply on 2/4/2020 stating that the amount is credited to myntra credit. Well, i am not interested in myntra credit. The money paid need to be back to my account only. Will you please help me!
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