[Resolved]  Myntra.com — not refunding the amount after return product is picked up successfully

The return number is [protected]. The product i. E raymond suit which was ordered was received in a bad condition. As a result return was initiated within few hours. The raymond suit (Mrp: 8999) ordered did not even come in a suit cover. The suit was already dusty and creased due to bad handling and packaging. But after the return was initiated and return pickup was successful, the return request is put on hold due to quality check failure. All the tags and packaging material were intact. The product was unused and return was initiated as soon as the product was opened due to bad packaging and condition of the product. Good packaging and quality check must be done before delivering the product to the customer. Now they are saying that the product was used by me even though i did not use it. So they are not issuing the refund as the product was alreay picked up. Please do the needful and help me get the refund (Total: 5240.48)