Myntra.com — order no.[protected]-1480703, half order received.

nitinbits26

from Jodhpur, Rajasthan

Address:	Rohtak, Haryana, 124001
Website:	www.mynta.com

I have purchased 2 pairs of shoes against the Order No.[protected]-1480703 at a total cost of Rs 2297.46 on 13th July 2018.

I am writing this mail to complain that i have received only one pair of shoes against the payment of 2 pair of shoes.

Even after several requests and discussions with customer care executive's of Myntra, my issue is not resolved. (you can check the details against the order id mentioned in the subject)

Neither received the money nor the pair of shoes.

This is leading to a loss of Rs 1413.64 to me for a mistake which is made by Myntra.

I am suffering through a lot of harassment with a loss of a pair of shoes and money as well.

I have been in long association with Myntra and faced such an issue for the first time.

Request your support in this case for refund of money or provide the missing pair of shoes.

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Myntra.com customer support has been notified about the posted complaint.

Sep 20, 2018

Updated by nitinbits26 From: Myntra <[protected]@myntra.com>
Date: Wed 22 Aug, 2018, 2:49 PM
Subject: Important update regarding your query

MYNTRA.COM look good
Greetings from Myntra !

This email is in regards to your concern related to the missing product in your order number 108338273380371480703.

After conducting a thorough investigation and review of your missing item(s) claim, we have found that the product(s) were dispatched from our warehouse in a properly sealed package. We have also received a confirmation from our Logistics team that the package was delivered in sealed and pristine condition to the same address as updated while placing the order.

We regret to inform you that the claim stands declined and thus we would not be inclined to look at the same anymore.
Regards
Myntra.com
India's Largest Online Fashion Store
MYNTRA.COM

Sep 20, 2018

Updated by nitinbits26 Now, i have lost my money and did'nt received the shoes as well. What shall i do ?

In case some more data is required, i can provide the same. Request to resolve the matter and refund the amount.

Regards,