Myntra.com — Order not delivered and they are not cancelling my order as well!

Address:560066
Website:myntra.com

Hi
I placed my order (Order no:[protected]-7342601) on myntra. I was suppose to get my product by 18th feb. Now every day i call custome care, they say it will be delivered by today... Or tomorrow. The product was not delivered till today. Now they are not cancelling my order as well. All the three customer care representative (Shagir ahmed, praveen c and shruti) gave me assurance it will be delivered, but when? I want to cancel my order, but they say it can't be cancelled now. Its frustrating. Myntra was good after acquisition by flipkart it seems they can't handle the way they use to earlier. The day will come for sure nobdy gonna use them. I have lost my hope.
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I have received a defective shoes .there is a small hole on the side of a shoes.

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    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
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