Myntra.com — order status showing delivered but didn't receive the product

Address:

160071

Recently(on 9th nov), i ordered one Besiva dress from Myntra. The order arrived early(on 11th nov) and i was not available at home and nobody was there to receive it. So the delivery boy just called me up to tell that and I asked him to deliver it in the evening but he refused and said he will be coming the next morning(on 12th nov). But after few moments i just received a message saying My order has been delivered and the status in the app is also set to delivered. I tried to call the delivery boy again but it's unable to identify me as a customer. I raised my issue to Myntra support team asap and they sent me proof of delivery(POD) through email and what i found there is that the delivery boy has done my signatures himself. Now the myntra support team is saying that from there side the order has been delivered. They should atleast dig deeper into the issue. They should either deliver me the product or refund my money.