Myntra.com — Order still not received even after 8 days of reaching the delivery centre

Address:	411028
Website:	myntra.com

Hello, I had placed an order for exchange of a jacket from size M to L on 6th Feb. The order has reached the delivery centre on 8th Feb according to the tracking status and the product is still not out for delivery. Are you guys so damn slow or have you misplaced the order? I wanted that jacket to reach my boyfriend on Valentine's day but your sad service has ruined it all. I had got a message stating the order is delayed and will be delivered till 15th Feb, but you guys screwed up here as well. It's End of 15th Feb and I still don't have my product. The call centre service is so poor that if we call them up they'll always give us reasons that the delivery centre people are not picking up the call, buck up guys! Do some serious work and help the customers in helping to know what exactly is the status of the product rather than just being so casual about it. The tracking status still shows reached delivery centre on 8th Feb and is not even updated!
Extremely sad service!!