Myntra.com — product not received but the they claim it was delivered

Address:	Ghaziabad, Uttar Pradesh, 201005
Website:	MYNTRA

On 31st of january i placed an order on myntra of wings chrome wireless earphone. The order id is[protected]-5543303.
On 3 jan at 1:41 am, i received a message on my phone that it was delivered which i haven't received. The next morning i called the delivery boy (His number = [protected]) to ask about it and he said that he put my package as delivered by mistake and he will deliver it by the next day. The next day i called and then he said he couldn't find the package in the warehouse and i should complain to myntra about it.
On 5th of jan, i complained to myntra about it and they said they will resolve my issue in 24-48 days. On 7th of jan, i called again, and again they said that will resolve in next 24-48 hrs. On 9th of jan, when i called them again, they said they inquired about it and come to the conclusion that it was delivered and they said they are sorry about it. So that's what i get for my money, a sorry?