[Resolved]  Myntra.com — product received with defect

Address:248197
Website:www.myntra.com

I have ordered a roaster jacket from myntra, when delivered it is in damaged condition and have a quality check mark which shows the product is in alter when i request to exchange the delivery boy asked me to get a approval for exchange but now i unable to get contact with myntra and why should i get approval and for what when the fault is not mine.
Following is the details of the same order :-
Exchange order number:[protected]-3234001
Name :rajesh maithani
Contact no:-[protected]
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Oct 9, 2017
Complaint marked as Resolved 
APPROVAL FOR EXCAGE HAS BEEN ACCEPTED
Myntra.com customer support has been notified about the posted complaint.
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