[Resolved]  Myntra.com — purchased myntra gift card was deactivated without any use

Address:

403, B Block, Navya Nulife, Sheelanagar, Visakhapatnam, Andhra Pradesh, 530012

I had purchased a Myntra gift card worth INR 500 by redeeming my Myntra insider points. It's validity is till march 2020. When I tried to use it for my purchase, the message reflected was " gift card is deactivated". I am surprised at this and after several complaints raised to Myntra customer care team, they are not resolving it. Every time there request is for 48 hrs or 24 hrs or by the end of the day. But till date I have not received any solution for it.. pathetic customer service by myntra.