Myntra.com — refund not credited to bank account but showing processed on the app

 
1 Review
IIM Kashipur, Uttarrkhand, Kashipur, Uttarakhand, India
 snehalyaglewad on Mar 13, 2020
Ordered shoetopia women black solid heels worth rs. 549 on 27th january 2020.
Order no:[protected]-4600803
Refund processed: 7th feb 2020
Did not receive any bank reference number
Method of payment: upi
The customer support informed that the payment has been processed from their side but upon contacting with the bank, no money has been received.

refund not credited to bank account but showing processed on the app

Complaint Status


[Mar 13, 2020] Myntra.com customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    5%
    Complaints
    5419
    Pending
    0
    Resolved
    263
    phone
    +91 80 4354 1999
    location
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    Myntra.com - refund not credited to bank account but showing processed on the app