[Resolved]  Myntra.com — refund not credited to sbi account

Address:	New Delhi, Delhi, 110014
Website:	Myntra.com

Hi sir/ma'am,

I am tiered of communicating with myntra and sbi.

I have made a purchase of rupees 4012.57 on 23rd december through my debit card (By debit card othpg[protected]phonepe private limite[protected]) on myntra.com.

Now, they have refunded my money back to the same source and these are the transaction numbers. (Rupees 250 credited to my phonepay wallet and remaining below payments should have been credited to my sbi account)

Rupees transaction number
1544.00 - 74332749005900445404108
1175.05 - 743327490059004436939419
1044.42 - 743327490059004439082084

Myntra says these payment has already been transferred and sbi should have credited these payment to my account which is currently not reflecting.

I reached out to my sbi branch and they confirmed that myntra hasn’t credited the refund to my account. I reached out to myntra cs team again and they refuse to research where is the payment gone. Can you please help me.

Phone number registered with myntra - [protected]
Account holder - naveen kumar tyagi
Payment source - sbi bank debit card
Mobile - [protected]

Thanks
Naveen