Myntra.com — return not being accepted

I had purchased 6 items from you under order No[protected]-2428501 on 25.10.19.Few items were requested to be returned, but one of the item (Roadster Women Beige Solid Heels) were not accepted for return on the plea that original tag is not there. In this regard it is to mention that there was no original tag with the item, only one sticker showing MRP was there on the bottom of the heel, which is intact. I would request you to accept this item for return as it is confirmed that there was no separate tag other than rate sticker on the bottom of both heels.
We are your regular customer, but this action of yours may lead to our turning to other outlets.May please contact at [protected].