Myntra.com — Return Order Refund amount is not received even after 4 months.

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.myntra.com

I returned the Puma Shoe on 5th-Dec-16 as its seems duplicate/copied Puma product even not in original box and Tags.
Myntra by mistake transferred the refund amount into HSBC debit card number instead of My HSBC account number. I raised the complaint on Myntra CC on
14th-Dec-16 with all info and account detail again on mail after confirmation from HSBC side.

I raised the complaint on mail and call with CC so many times.
[Total Mail Conversation : 39]
I shared the HSBC bank confirmation (amount not debit into your account or debit card) from Myntra through Yes Bank on HSBC Letter Head pdf on Myntra request.

But still Myntra is not agree with that, because they lie as 2174/- Puma shoe return refund not initiated or done by them.

I requested them to share the Letter Head confirmation of Myntra as well as YES Bank, if transaction has been successfully completed. Then they guys said they can not provide any mail or Letter Head confirmation on chain mail.

This points shows, myntra doing fraud things and products/services to customer care.

Really disappointed from Myntra Services. This was my first online order on myntra. It was the worst experience for me.
I lost my 2174/- amount.

I informed to CC senior executives Sumit and Waseem, i can share the confirmation from HSBC as no such account (debit card no.) exists in HSBC, so not possible to transfer any amount.
Then they said its done from his side, check with Bank. Is it right ?

If account not exists, how amount has been transferred ?

Thanks !