Myntra.com — return policy for dress

I booked some dress material vide order id no[protected]-321301 and a return was requested on 02.oct 2017. but without initating the return the request was cancelled and I got msg that - Hi, your return request for Florence Red & Black Crepe Unstitched Dress Material (Return No. :[protected] has been cancelled. For any related queries, please click here (http://mynt.to/e2Z7Y) to reach us.
Again I request for return but till date no action has been taken by myntra.