Myntra.com — Return Request Fraud

Address:Ernakulam, Kerala

This complaint is regarding the return request : 5169446 created to return RDSTSHRT04390 - Roadster Men Green & Blue Checked Vettle Shelby Slim Fit Casual Shirt purchased via order no:[protected]. This product was shipped for return anlong with another product (return no:5132821 )both just tried for fit and with all tags.However the return request : 5169446 created to return ' RDSTSHRT04390 - Roadster Men Green & Blue Checked Vettle Shelby Slim Fit Casual Shirt' was denied by myntra QC team, reason said being that i have used the product.I would like to make my point clear that the shirt was tried for fit and was never used or washed for that matter.All the tags that came along with the product was also packed and send along with the returned product. i feel that this is a cheap trick by myntra team to aviod paying me aditional 100rs shipment charge as i had shipped both the products together, out of which only one was accepted by the return desk.The two products were both new with all tags / stickers and was tried for fit ONLY. Please stop trying to fool your customers and follow those return policy conditions boldly advertised.And thanks a lot return desk for sending me the product back only after one month, the return date is now over.Yet another cheap trick :P
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I placed a return request of nike casual shoes on myntra. My return got rejected stating that the product is used. They claimed that the product was delivered in an untampered box with proper quality check. But the box was slightly damaged from the top which clearly states that their claim is incorrect.
The product is unused, i have proper packing and box intact.
Adding few images of the product.
I have been contacting myntra customer care from past 4-5 days.
The product is not of few 100 rs that i wont mind keeping it.
I have genuinely not used the product and also i have fit issue that’s the reason i am fighting and struggling for the return.
Kindly assist me with the same.
I am ready to get the quality check done from nike store as well.

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