[Resolved] Myntra.com — Return scam by myntra | |
Return no- [protected] Date(in chronological order)- 21 June- Order recieved and return request placed 25 June- Return picked up 04 Jul- Return put on hold 21 Jul- Return declined I ordered H&M pack of 5 tshirts from Myntra and I received the product on 23 June. On opening the package it was clearly visible that the tshirts were very small in size. I had ordered medium as it usually fits me but it did not in this case. I did not even try these tshirts as they were clearly very small. I placed a return request in almost half an hour after receiving the product but it was picked up on 25 June. My return was kept on hold on 04 July and was rejected today on 23 June. After keeping my return on hold for almost 30 days they declined it without any explanation. The customer service is also not giving me any reason for this. I returned the product as it was without any alterations. I don't know how it did not pass the quality check. I ordered half a dozen clothes from Myntra this season as I really trusted them but this incident has changed my outlook. I've read the return policy and I did not tamper with tags, wear them or do anything and returned the package as soon as it arrived. It's their word against mine. It seems like fraud or scam. Please help me! I request Myntra to give me the refund or send a size larger. Was this information helpful? | |
Jul 23, 2020 Complaint marked as Resolved Thank you for the prompt response. I also would like to extend my thanks to Myntra. I was called by Myntra and my issue was resolved. Myntra.com customer support has been notified about the posted complaint. | |
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