Myntra.com — returned to origin without it reaching me

 
1 Review
Delhi, Delhi, India
 Anura Jain on Nov 8, 2019
I ordered 8 things from myntra, prepaid via credit card. 4 of those products the very next day on my app started showing the status, 'returned to origin'. I got an email that it was due to an internal error. But when i looked up online this rto meant due to non avaialability of the buyer. I wasnt contacted and the parcel did not even reach my place and yet it was returned. This is disappointing, myntra is a huge platform, we order so much from them. But such a callous attitude is not a good sign. Apart from an email i wasnt even contacted by the seller, for further explaination. When you order, pay and wait for a parcel but it doesnt turn up and the company doesnt even bother to explain, its really pathetic.

Complaint Status


[Nov 08, 2019] Myntra.com customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    5%
    Complaints
    4650
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    Resolved
    213
    phone
    +91 80 4354 1999
    location
    Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
    Myntra.com - returned to origin without it reaching me