Myntra.com — Short shipment of shoes

Address:	560019
Website:	www.myntra.com

We ordered two pairs of shoes on myntra on the 20th of Feb 2017 and when we got the delivery of the product on the 1st of march 2017. When we opened the parcel we found that only one pair got delivered instead of the ordered 2 pairs. Intially when we complained to the myntra team via the phone we were told that both the shoes were shipped in a single box but on rechecking we relilised that there is only one pair. Again when we called the myntra team we were told there were two boxes shipped in a single polythene bag and this is not true as the polythene bag could barely hold one shoe box. I have repeated complained to them with photographic evidence but myntra team is all the time saying that the complaint is false. The shoe costs Rs 1500 and have not reached a dead end cause this company is cheating customers.