Myntra.com — Wrong product and used product

Address:	122001
Website:	www.myntra.com

[protected] Forwarded message[protected]
From: Nupur Chandhok
Date: Mon, Feb 20, 2017 at 11:25 AM
Subject: Regarding Order Id:[protected]-8108301
To: [protected]@myntra.com, [protected]@myntra.com

Hi Mr. CEO,

Please check the subjected order id which was placed on 10th Feb 2017
and delivered to me on 13th Feb 2017. I was totally shocked when I
checked the product because it is not the product which I had ordered.
Instead of receiving Addidas shoes, I received some kind o[censored]sed
BATHROOM Slipper without tag and the outer box is not also the brand
box it is the myntra box which was alos tapped all around. I
registered the complaint on the same day with this complaint number
[protected] and provided the time of 3 w.days for the resolution.
The complaint was registered by Mr. Lucas at you contact center, But
after all this no resolution provided to me till yet only bogus and
fake commitments are provided. It was my first order which I placed to
gift my brother on his birthday but you guys all spoiled it. Kindly
look into the matter and refund my amount because for now I have no
faith on your company now.

Note: Preferred communication mode will be e-mail only. Calls will be
entertained after 7:00 PM only.

Thank you

Warm Regards
Noopur Chandhok