Myteam11 — Amount not refunded, after winning account suspended


Dear sir /madam,

On Dec 28th 2020

1. while I was playing my team poker I added 1k to my account later while playing in table I added 666 rs I lost all after that i tried to add 333 rs due to wallet error 333 rs erased from my account I raised a complaint immediately I sent email from register gmail

2. Again I added money and started playing again 649 rs erased while joining table due to their table error again I sent email

So after sending message to customer support they said
We are working on your issue we we will resolve soon .. then up to Jan 03 rd they did said same ...

Then finally they asked me table id, after that i started searching table id ..there was no id on that date ..everything was fresh ...After sending email after registering complaint they said we will solve when it reached 5 to 6 days they asked table id ...why they are not asked me table id when I suddenly sent email and chat requested ...still they are said we will solve ...

On Jan 03 I added only 12rs to account and won up to 215 rs in poker ...suddenly they suspended my account..

Why they are cheating very cheaply ...I have not done anything...I was regular player but they cheated me...

Now the proof chats they sent in app due to suspension they are not available
+3 photos
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