Myteam11 — cash bonus not received

I have deposited 1 lac rupees on 06.04.2019 as per their weekend dhamaka offer and didn't received cash bonus of rs 44444, i tried several times to contact on customer care and but didn't get any response from the last two days, feels very hopeless over their behavior, please credit the cash bonus to my account else refund the amount or provide the satisfactory answer

Regards

Dipinder