Myteam11 — winning not transferred and cheated

Myteam11 is giving everyone only 1 reason.
Multiple accounts.
They don't want to give us our money
[protected]@gmail.com
After that they are saying that only one way is to reset your account.
Why we lose our winning.
Yadi aapne koi second mobile liya hai... To aapko keise pta hoga ki esme phle konse accounts log in the..
Myteam11 wale bol denge ki.. Ye multiple accounts hai.
Lutne ka best way hai. Jab widrawal request kate hai to bol do ki multiple accounts hai