MyTVS — poor service

Address:600087
Website:MYTVS

Car number tn10al1804
Very upset with the service. Got a message that the car will be serviced by tuesday - 09 oct 2018. But later on 10 oct 2018 got to know that due to delay in receipt of spare parts the car could not be serviced. I came to collect the car as i had a short trip to make.

To my horror the car was not even washed and i was charged for 1000 inr as advance to the estimated service.

Later, the representative hemanth the nice guy cleaned my vehicle. Felt bad about it a mechnaical engineer was cleaning my car for someone elses fault.

I want the service manager at tvs to look into it. I didnt move from maruti to my tvs for fun. I thought tvs is a professional group and will do a decent job.

I expect a call from senior folks and justify the delay.
Was this information helpful?
No (0)
Yes (0)
MyTVS customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MyTVS
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    195
    Pending
    0
    Resolved
    16
    MyTVS Address
    7 B West Veli Street, Madurai, Tamil Nadu, India - 625001
    View all MyTVS contact information