| Address: | 4/160-1 MUGAVAI STREET., THASILDHAR NAGAR., MADURAI 20 |
I droped my polo car for oil service on 21/03/2023 to my tvs car service. The estimate rs. 1500 only for oil top up and do general service in that time service engineer told to me. The next day i got an phone from the same service engineer., he told the entire gear assmebly is need to change and the revised estimate for above and service is rs. 12000., ok i agred. And i was request him arrange to deliver the car as early as possible. He agreed to delivered. The next day i got phone froim another service engineer. He told the changing cost for gear assembly not included some parts . So the estimate will gone to above rs. 30000. I had not agree the service. I told to him donot do any extra gear service, it was in good conditions when i drop the car in your service point so you please delivered the car in same conditions with out any complient from gear assembly. He agreed and deliverd my car on 23/03/2023 in 1, 45, 430 km. In next day when i got a major sound from engine sound and i am not able to drive in normal speed. So i was stoped the car in my office shleter. Now it is not in running conditions. So kindly make an arange to bring the good running conditions when i would came to your service point.
My car had no gear problem when i came to your service place. Please take immediate action . I need responce from your side Was this information helpful? | 
I got a call yesterday from customer care asking the vehicle to get serviced. The concern Executive was forcing me and telling that I will get the car ready by yesterday evening.
The employee /service engineer was telling it will be difficult to deliver the vehicle Todsy as he have already committed for other vehicle delivery.
The customer care executive called me and promised that I will receive the vehicle in the evening and graunteed it.
But in the evening there is no response from that executive nor follow up on the service.
I tried calling reaching the service engineer there too no response received.
When am in need of Vehicle and giving a wrong commitment and getting the vehicle for service is purely unacceptable, where I hired a vehicle for a purpose and met a loss of 500rupess due to this.
Kindly check this issue and look on too this compensating this.
Note: till now dint receive the vehicle or any update