Naaptol Online Shopping — 43 pcs Coloured Stainless Steel Storage set - Reg. | |||
43 pcs Coloured Stainless Steel Storage set advertisement Air tel DTH channel No.100. We have that 43 pcs seen big size. Date of Booking : 23.12.2016 by Phone [protected]. Order No.30338167 SMS received 23.12.2016 09.08am. Material received by Naaptol's Ecom Express NPD via AWB[protected] on 31.12.2016. After received amount remitted 2398/- parcel opened We have shocked inside Stainless Steel Storage set 43 pcs all were not big size all small size. Than I have contacted Naaptol same number that not attend my call than next day they have attend my call. after that naaptol staff told me lie you have delayed. after that I have complaint to another contact Number they have accepted to return take 43 pcs and one SMS has received me on 06.01.2017 03.33pm for return to Naaptol service warehouse, Naaptol online shopping Pvt. Ltd . Do mention my Order and mobile Number. I have handover to Naaptol's Ecom Express NPD recever he has singed and acknowledgement slip. recever Name : Balachndar His mobile No. [protected] on 07.01.2017. after that I have received a SMS your complaint or order 30338167 is successfully resolved. But they not returned my remitted money . they have given New gift voucher NTCV8YS525 of amount 2398/- is generated against your cancellation request for order 30338167. but till date not refund my money Rs. 2398/- Was this information helpful? | |||
Naaptol Online Shopping customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Sir, I have sent a notice from my personal email ID . kopa.[protected]@gmail.com. After that Naaptol have responded by phone and mail. they have sent to my SBI saving account entire amount Rs. 2498/-
Thanks to all.
By
Kopa. Sitrarasu,
Executive General Secretary,
Tamilzhnadu Consumer -People Right Awareness Centre.
Neyveli -3 Conrtact No. [protected].
Dear Customer,
Your voucher has been deactivated as requested.
This mail is to keep you posted that the refund has been processed and the amount shall get credited back into your account in next 2 working days.
Do write back to us once you receive the payment so that we can close the complaint.
Thanks & Regards,
Mansi Joshi
Assistant Manager - Web Care
Naaptol Online Shopping Pvt. Ltd
India's No. 1 Home Shopping Network
Thanks to all.
By
Kopa. Sitrarasu,
Executive General Secretary,
Tamilzhnadu Consumer -People Right Awareness Centre.
Neyveli -3 Conrtact No. [protected].
Dear Customer,
Your voucher has been deactivated as requested.
This mail is to keep you posted that the refund has been processed and the amount shall get credited back into your account in next 2 working days.
Do write back to us once you receive the payment so that we can close the complaint.
Thanks & Regards,
Mansi Joshi
Assistant Manager - Web Care
Naaptol Online Shopping Pvt. Ltd
India's No. 1 Home Shopping Network
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