[Resolved]  Naaptol Online Shopping — damage & used car jack kit supplied

Address:500029
Website:Naaptol.com

I ordered a *car jack kit* vide order no. 54084588 on *naaptol* online shopping site and made the payment of rs. 3400.00 cod

Today afternoon i received my shipment of *car jack kit* all the items included in the delivered kit were damaged and used items. When i called the delivery boy and told him about he told me to go ahed and do police complaint.

Such a pathetic service by a naaptol a e - commerce company advertising on airtel tv & other media platform is not acceptable and the company is liable to be charged for *breach of trust, cheating, forgery, misleading and e-comm online scam* under ipc

Based on the prima facie evidence and witnesses i shall file a case against naaptol before police & consumer forum for the trauma & trouble i have suffered.

I would all the costumer whom ever has faced such issues to come forward and complaint against such company.

Syed ali jaffry
+91 [protected]
+3 photos
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Jan 17, 2019
Complaint marked as Resolved 
Naaptol Online Shopping customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2018
Naaptol Online Shopping Customer Care's response
Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint for Order ID 54084588 and as per conversation had today, we are hereby processing product refund through NEFT.
Kindly follow the below mention steps for free pick-up:

1. Please pack the product in travel worthy packaging.

2. Delhivery courier boy will come to pick the product at your door step within 2-3 working days.

3. Note down the Pickup Request Number/Token No/Collection Reference No received from pick-up boy for future reference and Update Dispatch Details to Naaptol after pickup done.

It would take 2-3 working days to reach product at our warehouse. Once the product reaches to us, we shall action further.

Meanwhile, we would request you to share the Bank A/c details of “SAYED ALI” at [protected]@naaptol.com earliest so that we can process your refund accordingly.

Bank Details Required :
1. Account holder name:-
2. Bank Name:-
3. Account No:-
4. Branch Name:-
5. IFSC Code :- (which will be mentioned in your cheque book).

Awaiting your earliest revert and be rest assured of a complete resolution from our end.

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

@Team Naaptol
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    +91 92 2353 7000
    +91 14 1402 4376
    Naaptol Online Shopping Address
    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
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