[Resolved] Naaptol Online Shopping — Executive Misbehaving

Shweta Vajale

from Navi Mumbai, Maharashtra

Nov 3, 2021

Address:

Navi Mumbai

I am Shweta Vajale,

I have ordered 3 Compartment tiffin from Naaptol on 18/10/2021 but they are not helping me to get that product delivered.
Naaptol has sent me a replacement but they send me to a spray bottle pump instead of a tiffin. I have paid Rs.600/-

I called them and messaged multiple times but they are delaying the process and today at 06:59 PM I called them to know whats the issue and the executive started using slang language to me.

I was doing a Whats App chat also with them. their what's app number is[protected]/[protected].
most of the time to ask anything I was using[protected] to raise any issues.

I am Attaching the image of the product which I have ordered and received.

I request you please do the needful

Please find the attachment.

Thanking
Shweta Vajale
[protected]

+4 photos

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Dec 5, 2021

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Nov 03, 2021

Updated by Shweta Vajale Order No. 88727272
Product Name: 3 Compartment Tiffin with Handle & Push Lock - BOGO
Product Quantity:01
Seller Name: Khodiyar Plastic Rajkot DS
Colour: Grey
Delivered Date: 23/10/2021

Verified Support

Nov 04, 2021

Naaptol Online Shopping Customer Care's response Hi,
Apologies from Naaptol!
Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
[protected]@Naaptol