[Resolved]  Naaptol Online Shopping — Executive Misbehaving

I am Shweta Vajale,

I have ordered 3 Compartment tiffin from Naaptol on 18/10/2021 but they are not helping me to get that product delivered.
Naaptol has sent me a replacement but they send me to a spray bottle pump instead of a tiffin. I have paid Rs.600/-

I called them and messaged multiple times but they are delaying the process and today at 06:59 PM I called them to know whats the issue and the executive started using slang language to me.

I was doing a Whats App chat also with them. their what's app number is[protected]/[protected].
most of the time to ask anything I was using[protected] to raise any issues.

I am Attaching the image of the product which I have ordered and received.

I request you please do the needful

Please find the attachment.

Shweta Vajale
+4 photos
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Dec 5, 2021
Complaint marked as Resolved 
Naaptol Online Shopping customer support has been notified about the posted complaint.
Nov 03, 2021
Updated by Shweta Vajale
Order No. 88727272
Product Name: 3 Compartment Tiffin with Handle & Push Lock - BOGO
Product Quantity:01
Seller Name: Khodiyar Plastic Rajkot DS
Colour: Grey
Delivered Date: 23/10/2021
Verified Support
Nov 04, 2021
Naaptol Online Shopping Customer Care's response
Apologies from Naaptol!
Our customer care executive will get in touch with you within 24 hours and address your issue with the right resolution which would be up to the mark of your satisfaction.
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    Naaptol Online Shopping Phone
    +91 92 2353 7000
    +91 14 1402 4376
    Naaptol Online Shopping Address
    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
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