[Resolved] Naaptol Online Shopping — fake call | |
My parent received fake call from naaptol lucky draw contest - stating that you won 320000rs, so you have to collect cheque from post office, and once my father reached post-office, they asked to pay 2700/- to get that letter. And in letter there was an letter and scratch coupon, when father scratched he got 10lakh amount and one key (Redemption code). Then lucky draw person called asked for bank details and my father gave it. It was big mistake my parents did. I was not aware of this situation when i got to know about all this stuff i immediately called naaptol customer care and informed about all stuff and they clearly mentioned its all fake. I asked my father to close that account and open new account immediately. Number from where my father received call is - [protected]. Guys please be aware of these fake calls and don't trust anyone. These playing with your emotions and making innocent people fool. I am going to lodge complaint in cyber cell regarding the same, and soon these guys will get arrested. I have letters and scratch coupon. I am just wondering, if naaptol aware about these fake calls then why they haven't take necessary actions against it. Why they just seating and watching complaints. Because of these you loosing your trust from customer. Was this information helpful? | |
Feb 26, 2019 Complaint marked as Resolved Naaptol Online Shopping customer support has been notified about the posted complaint. Verified Support Jan 24, 2019 Naaptol Online Shopping Customer Care's response Hi, Thank you for highlighting the issue. Apologies over the inconvenience caused to you. Please do not invest your valuable money as this a Fraud. Incase if you face any such harassment, please make a note of the caller details and intimate us at [protected]@naaptol.com. Our law enforcement team is also investigating into the matter raised and will take an appropriate action against the same at the earliest. Be rest assured as we shall take an appropriate action against the same @Team Naaptol | |
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Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
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