[Resolved]  Naaptol Online Shopping — naaptol scratch and win prize offer

Address:narasrajpet, Davanagere, Karnataka, 577001

Dear sir,

I have done some online shopping in naaptol and have received the products ordered. However, we also received additional letter with scratch and win card.
I got a prize of xuv 500 in that card. Mobile number of one kiran kumar ([protected]) was given to whom we were supposed to contact for further details.
We did contact him and he asked me to send kyc documents and letter scanned copies to a whatsapp number ([protected]). I can either take cash (14 lakh) or the car but have to pay 4% service tax.
I believe this is fake. However, i urge you to take action against such people as they are harming the brand name of naaptol.
Please confirm that you do not have such offers for public currently.
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Jun 29, 2019
Complaint marked as Resolved 
Naaptol Online Shopping customer support has been notified about the posted complaint.
Verified Support
May 28, 2019
Naaptol Online Shopping Customer Care's response
Dear customer,

Thank you for writing to Naaptol and for highlighting this issue.

Apologies over the inconvenience caused.

Please do not invest your valuable time as this a Fraud.

Henceforth, kindly do not entertain any such calls/mails or sms.

Incase if you face any such harassment, please make a note of the caller details and intimate us at [protected]@naaptol.com.

Would like to keep you posted that our law enforcement team is investigating into the matter raised.

Be rest assured as we shall take an appropriate action against the same.

@Team Naaptol
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    +91 14 1402 4376
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    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
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