[Resolved] Naaptol Online Shopping — no pick up of the product even after 30 days of complaint registration

Arjun kuruvila

from Bengaluru, Karnataka

Website:

m.naaptol.com

I had ordered a product of naaptol for. RS 1898 (order no:[protected]and when it arrived it's was of low standards and bad quality and not at all worth the money and I had complianed within an hour of receiving the product to them and registered a complaint asking for the pick up of the product and I've been calling them and complaining ever since I've called them at least 20 times and their response is that they are sorry and within 48 hours delivery boy will come pick up this has been going on for a month now the products they sell is just of low quality and they treat their customers so bad that I would never buy anything from them ever

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Aug 28, 2018

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2018

Naaptol Online Shopping Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

With reference to your complaint and as per conversation had today, we have forwarded the same to our Logistic team to arrange pick up on priority

Kindly allow 24-48 hours to action further, we do understand the disappointment caused to you due to the delay in resolving the issue.

Request your patience in the interim.

We deeply value your relationship with Naaptol and are committed for providing the highest level of products & services.

[protected]@Team Naaptol

Verified Support

Jul 28, 2018

Naaptol Online Shopping Customer Care's response Dear Customer, With reference to your complaint for the order no. 47895925, NEFT HAS BEEN PROCESSED AS ON 27.07.2018 AND WAITING FOR BANK CONFIRMATION.