[Resolved] Naaptol Online Shopping — omron bp machine bought from naaptol company I am complaining about the delivery of damaged omron bp machine.I want it replaced at the earliest

Preetha Satish T

from Mumbai, Maharashtra

Address:

Kannur district. Kerala State, Kannur, Kerala, 670643

I had ordered omron BP machine and they delivered a damaged product and have not replaced it nor attending helpline call. order no61125194. complaint number 40362957. They are repeatedly asking us the same questions and rather than sending messages have not yet been replaced. When we said that we will complain the lady who attended the call responded very rudely. Please do the needful. It's an emergency as far as I am concerned because I have a problem with a sudden decrease in my Blood pressure and would be good if I have the machine in hand to check my BP at the earliest

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Oct 26, 2019

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2019

Naaptol Online Shopping Customer Care's response Dear Customer,

We regret the inconvenience caused to you.

With reference to your complaint for order no.61123194, we would request you to share the product images at [protected]@naaptol.com along with the order ID so that we can take action to further.

Awaiting your earliest revert and be rest assured of a complete resolution from our end.

We deeply value your relationship with Naaptol and are committed to providing you with the highest level of service.
@Team Naaptol