Naaptol Online Shopping — Ordered product from Naaptol and was not satisfied

Address:	600032
Website:	www.naaptol.com

Hi,
I booked bed sheet product from Naaptol on Feb 7th 2017 and received the product by Feb 23th 2017.

Order Id : 32184215
Compaint Number against order : 22003360

While booking time I asked the executive that if I am not satisfied with the product will I get my money back and the executive replied me that I can get the money back including parcel charges that call was recorded at that time.

After receiving the product I checked it and felt it is not worth for the money i paid. So I called customer care and booked a complaint for money refund.

The executive who called me for the complaint he did not respond me as correct way and he did not verify the recorded line also.

Executive did not resolved my issue and I got message that my issue was fully resolved.

I called customer care again and again regarding this issue but no response.

Am totally frustrated with your executives. Please take necessary action against Naaptol.

Thanks