[Resolved]  Naaptol Online Shopping — providing faulty products & completely unsatisfied with customer care services

Address:Thane, Maharashtra, 421201

Dear sir/madam,

I order 7 bags via order no 38442223, consignment no 829l[protected] and order date 14/08/2017.

I received delivery on 16 aug 2017 around 8 pm and asked delivery boy to let me check first then i will receive the delivery he refused me to do so and left.

After checking i found 2 bags out of 7 has been torned then i called on customer care no to register my complaint on 16 aug 2017 9:11 pm (Duration of call was 5 mins 48 secs). He told me that he will send delivery boy to collect the defective pisces of bags and replace it within 10-15 days.
After 5 days i. E on 21 aug 2017 i receive sms like "your order is out of delivery" but no delivery has been made
Till 28-aug-2017.
Therefore, again i called on 28th aug 2017 for delivery not happened and told about my all conversation but customer care executive (Lady) says that your replacing period is over so we can't able to replace your product.

Please refund my money or replace the defective product as soon as possible

With thanks & regards,
Ashok prasad
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Sep 28, 2017
Complaint marked as Resolved 
Naaptol Online Shopping customer support has been notified about the posted complaint.
Verified Support
Aug 28, 2017
Naaptol Online Shopping Customer Care's response
Inconvenience so caused due to this is very much regretted. I definitely will make sure that it gets sorted at the earliest. We have arrange callback for you. request your patience in the interim.- Team Naaptol
Complaint comments 

Comments

@Ashok Naaptol is a fraud, scam site founded by fraudster -Manu Agarwal & Mohamed Khan

So I would advise to send email to all Mitsui guys Shinchi & Morimotto & CCing founder & fraundster Manu & Khan.Email are below, .

Also write to Serious Fraud Investigation Office India about Naaptol fraudulent activity http://www.sfio.nic.in/SFIOmap.aspx

shinichi.[protected]@naaptol.com
H.[protected]@mitsui.com
Kaz.[protected]@mitsui.com
S.[protected]@mitsui.com
Kabeer.[protected]@trilegal.com
manu.[protected]@naaptol.com
yusuf.[protected]@naaptol.com
jatin.[protected]@naaptol.com

Cheatol-Delivering Disaster !

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    +91 92 2353 7000
    +91 14 1402 4376
    Naaptol Online Shopping Address
    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
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