[Resolved] Naaptol Online Shopping — providing faulty products & completely unsatisfied with customer care services | |||
Dear sir/madam, I order 7 bags via order no 38442223, consignment no 829l[protected] and order date 14/08/2017. I received delivery on 16 aug 2017 around 8 pm and asked delivery boy to let me check first then i will receive the delivery he refused me to do so and left. After checking i found 2 bags out of 7 has been torned then i called on customer care no to register my complaint on 16 aug 2017 9:11 pm (Duration of call was 5 mins 48 secs). He told me that he will send delivery boy to collect the defective pisces of bags and replace it within 10-15 days. After 5 days i. E on 21 aug 2017 i receive sms like "your order is out of delivery" but no delivery has been made Till 28-aug-2017. Therefore, again i called on 28th aug 2017 for delivery not happened and told about my all conversation but customer care executive (Lady) says that your replacing period is over so we can't able to replace your product. Please refund my money or replace the defective product as soon as possible With thanks & regards, Ashok prasad Was this information helpful? | |||
Sep 28, 2017 Complaint marked as Resolved Naaptol Online Shopping customer support has been notified about the posted complaint. Verified Support Aug 28, 2017 Naaptol Online Shopping Customer Care's response Inconvenience so caused due to this is very much regretted. I definitely will make sure that it gets sorted at the earliest. We have arrange callback for you. request your patience in the interim.- Team Naaptol
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+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
So I would advise to send email to all Mitsui guys Shinchi & Morimotto & CCing founder & fraundster Manu & Khan.Email are below, .
Also write to Serious Fraud Investigation Office India about Naaptol fraudulent activity http://www.sfio.nic.in/SFIOmap.aspx
shinichi.[protected]@naaptol.com
H.[protected]@mitsui.com
Kaz.[protected]@mitsui.com
S.[protected]@mitsui.com
Kabeer.[protected]@trilegal.com
manu.[protected]@naaptol.com
yusuf.[protected]@naaptol.com
jatin.[protected]@naaptol.com
Cheatol-Delivering Disaster !