[Resolved] Naaptol Online Shopping — refund

Kunnu gautam

from Gurgaon, Haryana

Address:

Ghaziabad, Uttar Pradesh, 201001

I bought kitchen queen 43 pcs coloured stainless steel storage set of cost 1999/- on 15 feb, 2020. I placed a return request and want refund (In bank account given to naaptol) as i didnt like the quantity. Order was picked on 20 feb, 2020. They alotted me a refund voucher to shop other products from naaptol and i don't wand any shopping from naaptol. I complaint many times and everytime they said i can't get money in bank account only i can get voucher. The staff is also so so poor and not supportive and cooperative. Pls help me in getting my refund in my bank account not refund voucher
Order no. 65476183
Contact no. [protected] (Used at time of order placed)

+1 photos

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Apr 1, 2020

Complaint marked as Resolved

Naaptol Online Shopping customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2020

Naaptol Online Shopping Customer Care's response Dear Kunnu,

We regret for the inconvenience caused to you.

With reference to your complaint, we would like to inform you that we are initiating refund for order id 65476183.

Please be informed that refund have processed through NEFT and it will take 2-3 working days for the amount to reflect back in your account.

Request your patience in the interim.

Be assured of complete & satisfactory resolution.

@Team Naaptol