[Resolved] Naaptol Online Shopping — Refund not credited 1 week | |
My order id is 74988917. Bought on 10.1.21. It got automatically cancelled on 14.1.21. After repeated calls, they gave one excuse after another until I posted my complaint here and got a call from Naaptol saying it's because my area is not serviceable. He also said my refund will reach my account in 72 hrs. Now 7 days are over, no refund. Calling customer care is waste of time. This was my first order that I booked on Naaptol. Now you have lost one customer because of your very poor customer services and coordination. Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved Naaptol Online Shopping customer support has been notified about the posted complaint. Verified Support Jan 20, 2021 Naaptol Online Shopping Customer Care's response Dear Customer, Apologies from Naaptol! With reference to your complaint for order no.74988917, we would like to inform you that REFUND has already been done and the same will be reflected into your Account within 2-3 business days. Request your patience in the interim. [protected]@Naaptol | |
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Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
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