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Naaptol Online Shopping — Scratch Card Fraud

You are telling that this issue is resolved, yet one of my family member had received a letter with a scratch card in it from naaptol yesterday, in which I had won a swift Dzire as 1st price.
These people are asking me to pay 7500/- as gst.
They are asking me to the payment on this site https://naaptolonlinewinner.in/.
If this problem is solved then also how are these people getting contact numbers and addresses of the customers can't you people keep it confidential.
I request you to kindly check on to this matter as soon as possible.
Scratch Card Fraud
Scratch Card Fraud
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Mar 27, 2021

Complaint Status

Naaptol Online Shopping customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2021
Naaptol Online Shopping Customer Care's response
Dear Customer,

We would like to inform you that the documents i.e. letter and scratch card coupon received by you are completely fake and no such prize distribution has being organised by Naaptol Company.

That these documents are sent to you by people who are pretending to be from Naaptol Company and using its good will to lure people into depositing hefty amount of money in their bank accounts.

It is kindly requested do not provide any kind of financial or personal details to these fraudsters or give them any kind of money because it may lead to heavy financial loss to you.
[protected]@Naaptol
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    Naaptol Online Shopping
    Customer Care Service
    Customer satisfaction rating
    52%
    Complaints
    2128
    Pending
    0
    Resolved
    1035
    Naaptol Online Shopping Phone
    +91 92 2353 7000
    +91 14 1402 4376
    Naaptol Online Shopping Address
    Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
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