[Resolved] Naaptol Online Shopping — Solar emergency light | |
I ordered a solar emergency light. And it is received defective. I tried contacting right away via watsapp. I was told there is some technical issues. So I contacted one more time via whatsapp, the executive was not responsive at that time. I contacted them the third time, they asked why are u contacting very late. And then I was given a contact number. The person was very rude and was telling she can give me only a voucher for half the amount. I ordered for 500+100( delivery charge) . I either want my money back or I want a good working product. But giving half the amount voucher is not acceptable. What am supposed to do with the defective product. I don't want to accept half the amount voucher for the defective product.because it's a loss for 300 from my end. I would want to return this defective product. I prefer returning the 600 rs to my account..And am not satisfied with the customer service people.They are being rude. Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Naaptol Online Shopping customer support has been notified about the posted complaint. | |
Add a Comment | |
58%
Complaints
2335
Pending
0
Resolved
1285
+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
Post your Comment