Naaptol.com — Pest repellent | |||||
First complain by email as given on invoice: Ca dev kumar kothari B.com, grad. Cma, acs, fca. 20a, charu chandra place east, Tollygunge hpo, Kolkata, w. B.- 700033 [protected]/3067/6386 [protected] 14.04.2016 Naap tol.com Order no. 17523889 delivery received on 23.10.15 I had purchased two pest repeller in buy one get 1 free scheme as advertised on tv channels. I find that the machines are not at all effective even when both machines are used in small kitchen and dining space of about 160 sq. Feet. In your advertisements you had made tall claims about effectiveness in much larger area (About 2500 sq. Ft).in telephonic discussion with your tele officer also he made false and wrong promises about utility of machines in much larger area of about 2500 sq. Ft. For each machine. Your catalogue also speaks lot of false promises. Initially 5-6 days after installing both machines) some effect was found on cockroaches and lizards they were just moving to a distant place of about 5-6 feet. Then that effect was also lost. Even after 45 days of keeping them on 24 x 7 there was not much effectiveness - just pests kept themselves few feet away. But they did not even move out of small kitchen and dining space. Therefore the machines are not at all use full, for the purposes and as advertised by you and promised by you. You made false claims in your advertisements and cheated me. Please refund me rs. 1567 which i paid and also pay me damages of rs.15670/- for harassing me with a product sold to be with false promises. Thanking you, Ca dev kumar kothari Reminders [protected]@naaptol.com From: dev kumar kothari To: [protected]@naaptol.com Date: sat, dec 24, 2016 at 1:54 pm Ubject: fwd: Mailed-by: gmail.com Please refer to my trailing emails and also email sent today in response to which your officer called me. Earlier i hd complained on email given on invoice of product delivered to me. Your advertisements are very wrong and misleading. The product delivered to me is not working for intended purpsoes. Your advertisements are in nature of misleading consumers. Please entertain my claim Drop a mail Drop us a mail with the problem that you are facing as its subject. Email us: [protected]@naaptol.com Knock our door In case you'd want to write us or would love to know us more, knock our door at Number 11, conopus, Kabra galaxy star-i chs, Brahmand, azad nagar, Thane west - 400 607. Customer support number: [protected] Naap tol.com reminder 07.09.16 /24.12.16 Naaptol. [protected]@aashigifts.com Order no. 17523889 delivery received on 23.10.15 Please refer to earlier communication, appended below sent to you by email on 14.04.16, reminder on 16.08.16. No reply received. This shows how careless are you once you have sold goods to customer, you have no concern at all. This shows continuing inadequate and deficient service, and continuing harassment of consumers. Apparatus are totally useless. You had caused lot of time loss, electricity loss and belied expectation from the product as promised by you. So now you are required to compensate me by rs.25000/- If i do not receive positive response, i shall be constrained to approach appropriate authority/ court. Was this information helpful? | |||||
Naaptol Online Shopping customer support has been notified about the posted complaint. | |||||
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Raise a complaint with Department of Consumer Affairs Ministry of Consumer Affairs, Government of India You can call to register your complaint[protected] Timing: All Days Except National Holidays (09:30 AM To 05:30 PM).Don't expect any postive response from Naaptol founder & cheater Manu Agarwal and MOHD YUSUF KHAN.Better to reach other key persons in Naaptol diretors RUCHIR LAHOTY 02191430 Mail ID: [protected]@nea.com Nominee Director 30 July 2013, AVNEET SINGH KOCHAR 02415196 Mail ID: [protected]@sojhe.com Nominee Director 12 June 2015, HIDETAKA MORIMOTO 07518429 Mail ID:h.[protected]@mitsui.com Director 3 June 2016 View and Shinichi Yamazaki.Mitsui has funded Naaptol most, so sent reminder email to HIDETAKA MORIMOTO(h.[protected]@mitsui.com) and Shinichi Yamazaki(s.[protected]@mitsui.com & s.[protected]@naaptol.com)
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Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607