Nafa.in — gift cards purchased but not received

Website:www.nafa.in

Nafa.in is a site which enables one to purchase gift cards. I had placed an order for 3 cards of value of rs 500, 1000 and 2000 respectively.
My order no. 2561
Was placed on 25th october 2017
The total no. Of cards ordered was 3 i have received only 2, one pending card has a value of rs.2000, every day they message saying they will give the card in 24hrs.
I have attached screenshot of the whatsapp chats from customer service.
+2 photos
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Comments

Did u receive the gift card? I am facing a similar issue & struck what to do.
nafa is spam they deliver your first order after that they will steal customers money and they dont deliver the vouchers
NAFA is the gift card company where i have purchased gift cards which i bought they delivered the first order and the rest they didn't send it.. i suggest the buyers to not to buy gift cards from NAFA., they are cheaters
did you all receieve the giftcard ?
even i have not receievd my giftcard so
i want to raise a complait against these cheaters so
email me [protected]@gmail.com
we will sue them together
PRINCE the GAMER's reply, Jul 16, 2019
i have already raised the issue to consumer court don't worry hope for the best

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