Nandi Toyota — ignorance of workers in service centre

Address:

Bangalore, Karnataka

My name is ramesh babu. I have a fortuner. Recently, i had sent the vehicle for service to this above centre. I paid a bill of rs. 28, 000 for the service. I just rode 40 kms and the vehicle stopped running. When i went back the supervisor mr. Mallesh told us that the turbo has to be replaced and the cost of it is rs. 1, 22, 000. He also said that they cannot guarantee us how long this will run after replacement. When the vehicle was taken to another known automobile engineer mr. Timothy thomas of automac, he showed us that the air filter, oil filter and diesel filter was not cleaned nor changed, nor the tank filter was cleaned or changed. The turbo was fine only the switch was gone and the total bill was with changed tyres was rs.80, 000. I want to know why did i pay this bill of rs.28, 000? Who is responsible for such lapses in their job? Can that person step in and take charge and answer and resolve this issue? Why are the people cheated like this? My mobile number is [protected]. I have provided all the video and photo, invoices proofs.

Despite knowing all these issues the service centre authority hasn't resolved this issue or called me up. I would like the concerned authorities to take up this and do the needful or else i need to find ways to get this whole irresponsible attitude of the service centres to the general public.